Terms of Service

These Terms of Service ("Terms") govern your access to and use of the InvenLog platform, including any web and mobile applications, dashboards, APIs, and related services (the "Service") provided by InvenLog ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.

If you do not agree with any part of these Terms, you may not access or use the Service.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized access or security breach. We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.

Certain features may be restricted by your subscription tier, licensing track, or assigned role within your organization. Administrators control which modules and data their users may access.

You retain ownership of all inventory records, catalog data, documents, and other content you upload or create within the Service ("Customer Data"). You grant us a limited license to host, process, and transmit Customer Data solely as necessary to provide the Service to you. You are responsible for the accuracy, legality, and right to use all Customer Data.

For details on how we handle personal information, please review our Privacy Policy.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Upload or store content that you do not have the right to store.
• Attempt to access data or systems outside your authorized scope.
• Interfere with or disrupt the Service, its servers, or its security measures.
• Reverse engineer, decompile, or otherwise attempt to extract source code.

Paid subscriptions are billed on a recurring monthly or annual basis depending on your selected plan and add-on suites. Fees are described on our pricing page. You authorize us to charge your payment method for all applicable fees until your subscription is cancelled.

Free trials. We may offer a limited-time free trial of paid features. A trial requires no credit card unless stated otherwise. At the end of the trial, access to paid features ends unless you purchase a subscription. We may modify or end trial offerings at any time.

Automatic renewal. Paid subscriptions renew automatically at the end of each billing cycle (monthly or annually) using your payment method on file until you cancel. You may cancel at any time from your account settings or by contacting your InvenLog account team; cancellation takes effect at the end of the current billing period and you retain access through that date.

Plan changes. Upgrades take effect immediately and may be prorated. Downgrades take effect at the start of the next billing cycle. Add-on suites are billed alongside your base plan and follow the same renewal terms.

Taxes. You are responsible for any applicable taxes on fees. Unless stated otherwise, listed prices exclude applicable sales, use, and similar taxes, which we may add to your invoice where required by law.

Refunds. Unless required by law, fees are non-refundable. We may, at our discretion, issue credits or refunds in cases of documented billing error or service outage as described in Section 6.

Price changes. We may change our fees with reasonable advance notice. Any price change applies to your next billing cycle following the notice and does not affect the current cycle already in progress.

Payment processing. We use a third-party payment processor to handle payment information securely. We do not store full card numbers on our servers. Your use of the payment processor is also subject to its terms and privacy policy.

We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice. Scheduled maintenance, updates, and emergency fixes may temporarily affect availability.

The Service, including its design, software, branding, and documentation, is owned by InvenLog and protected by intellectual property laws. These Terms do not grant you any right to use our trademarks, trade names, or logos.

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the Service will be error-free, secure, or available at all times, or that any data will be accurate or complete.

To the maximum extent permitted by law, InvenLog shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or related to your use of the Service.

We may update these Terms from time to time. We will notify users of material changes through the Service or by other reasonable means. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

If you have questions about these Terms, please contact your InvenLog account team or reach out through the in-app support channel.